FAQs for Garage Door Repairs

What types of garage doors do you repair?

We repair all common types of garage doors, including up and over, sectional, side-hinged and roller shutter garage doors. Our experienced engineers can diagnose both mechanical and electrical faults and recommend the most appropriate repair.

Can you repair a garage door that won’t open or close?

Yes. A garage door that won’t open or close can be caused by a number of issues, including broken springs or cables, damaged wheels, track problems, faulty locks or electrical faults. We can assess the problem and carry out the necessary repair.

Do you offer emergency garage door repairs?

Yes. We understand that a broken garage door can leave your property unsecured or prevent you from accessing your garage. We aim to provide prompt repairs, particularly where property security has been compromised.

Can you repair broken garage door springs?

Yes. Broken springs are a common garage door problem and can prevent the door from operating correctly. We can supply and fit replacement springs where required.

Can you repair or replace garage door cables?

Yes. We stock and supply a range of garage door parts, including cables. Our qualified engineers can install replacement cables for you, or we can supply the parts if you prefer to carry out the repair yourself.

My garage door is difficult to open. What could be wrong?

There are several possible causes, including worn or damaged wheels, misaligned tracks, broken springs, cables or other mechanical components. Electrical faults can also affect automated garage doors. We recommend having the door professionally assessed rather than continuing to operate it if it is sticking or behaving unusually.

Can you repair garage door locks?

Yes. We can repair or replace garage door locks where required. We also supply additional security products, including defender locks, to help improve garage security.

Do you repair garage door tracks and wheels?

Yes. Misaligned tracks and faulty wheels can affect the smooth operation of up and over and sectional garage doors. Our engineers can assess the problem and carry out the appropriate repair or replacement.

Can you repair electric or automated garage doors?

Yes. We can diagnose and repair electrical and mechanical faults affecting automated garage doors. If your electrically operated door has stopped working or is not operating correctly, contact us so we can assess the problem.

Do you supply garage door spare parts?

Yes. We hold a range of garage door spare parts for various manufacturers, including springs, cables, wheels, spindles, handles and locks.

Can I buy the parts and repair my garage door myself?

Yes. We offer a parts-supply service if you would prefer to carry out the repair yourself. If you’re unsure which part you need, contact us with photographs and the manufacturer’s details and our team can help identify the appropriate parts.

I’m not sure what’s wrong with my garage door. Can you help?

Absolutely. If you’re unsure what has gone wrong, send us photographs of the door and provide the manufacturer details if available. Our team can help with information and pricing for the repair.

How quickly can you repair my garage door?

We carry out garage door repairs daily and always do our utmost to provide same-day repairs, particularly where the security of your property has been affected. The exact response time will depend on the fault and the availability of the required parts.

How much does a garage door repair cost?

The cost depends on the type of garage door, the fault and the parts required. If you are unsure what needs repairing, send us photographs and the manufacturer’s details and we can provide information and pricing.

Do you supply garage door accessories?

Yes. We supply a range of garage door accessories, including replacement remote controls, brush hair strips, weather strip floor rubbers and additional security defender locks.

Do you repair all garage door manufacturers?

We work with a variety of garage door manufacturers and hold a range of spare parts. If you’re unsure whether we can repair your particular door, contact us with the manufacturer and model details and we’ll be happy to advise.

What should I do if my garage door is stuck open?

If your garage door is stuck open, avoid forcing it or attempting a repair if you are unsure of the cause. An open garage can compromise the security of your property, so contact us as soon as possible. We aim to respond promptly where security has been affected.

What information should I provide when requesting a repair?

To help us understand the problem, please provide:

  • Your garage door manufacturer’s name and model, if known.
  • A description of the fault.
  • Photographs of the garage door and any damaged components.
  • Whether the door is manual or electrically operated.
  • Whether the door is stuck open, stuck closed or operating incorrectly.

This information can help us identify the likely problem and determine which parts may be required.

Where do you provide garage door repair services?

We provide garage door repairs across Christchurch, the New Forest, Lymington, Bournemouth, Southampton and other areas of Hampshire and Dorset.

How do I arrange a garage door repair?

Contact Advance Shutters on 01425 618636 or email info@advanceshutters.co.uk. If possible, include photographs of your garage door and details of the manufacturer and fault so our team can advise you.